All orders are automatically processed on our website and sent for shipment as soon as the payment terms are fulfilled by the customer. During this process we incur irreversible fees. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere the following cancellation policy.

 

  • If you cancel before the order has been shipped, there will be no cancellation fee.
  • If you cancel and order after it has been shipped, you will be charged the delivery amount plus 10% of the total invoice amount.
  • If you refuse to accept the order at delivery, you will be charged 20% of the invoice amount.
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